“Package delivery goes way up for Black Friday and Cyber Monday, which is one of the biggest online traffic days,” said Laubner — and as home delivery increases, so does package theft. “You have to understand that there are more people looking for your packages than just you.”
So what should you do if you’re hit by a doorstep Grinch?
Contact the online retailer and explain the situation. Depending on the company, you could qualify for a refund or new shipment.
Your credit card issuer might also offer purchase protection. This may reimburse you for a stolen item, depending on the goods purchased, price and how recently you bought it.
Some consumers think retailers should be working harder to prevent theft by using more discreet packaging or offering to ship to a secure location, according to a recent survey by packaging distribution firm Shorr Packaging.